I wanted to thank you for coming to the site and overseeing the installation. It was obvious that you and your Pinnacle Team were committed to ensuring that we were 100% satisfied with the equipment and the installation. Time will tell how well your compactors perform but right now I am confident we will be pleased. For someone who has not been in the waste business very long, to have such an experienced compactor person on site was very valuable to me.
After receiving a load of hook lift 12yd containers, customer stated, “Bakers cans are the best I have ever used by far. I have bought from a number of container vendors over the years and none compare.
Good meeting you and I had a great time at your facility yesterday. Thanks for all you do and for the great service after the sale. It means a lot to have backing for a product you have purchased and to work with a company who stands behind their products.
Thank you for all of your help lately. The reason I like dealing with you guys is that you do have flexibility when it comes to customer service, and you always respond. You would be shocked at the responses I get from other suppliers when asking for something other than black and white. I sincerely appreciate what you do. It helps me sell more BWE products.
We just received the roll off containers we ordered and are very impressed with the overall quality and prompt delivery. Your truck drivers were very courteous and nice enough to take the extra time to touch up the paint due to some minor scratches created in the loading and offloading. The containers not only looked fantastic but work perfectly on all 3 truck hoist models we currently have. We have been unhappy with our previous container vendor for years and knew there had to be a better supplier. We are so glad that we were introduced to BWE.
Just a word of thanks for helping me with the pricing. Honoring the old price saved us from having to go through another round of bidding. On another note, we appreciate when BWE reduces prices from time to time like you recently did. Just know that we pass along the reductions to our customers and you would be surprised at the reactions when I tell them to always call me for an update on pricing before you buy as we may have a decrease to offer. I also tell them that BWE is the only manufacturer that I deal with that does this. It is a tremendous help to me in a competitive market. Thank you again.